Introducing one of its kind EMR Platform integrated with telemedicine Patient App in Congo

H J Hospital, one of its kind multispecialty hospital in the Democratic Republic of Congo is known for its state of the art diagnostic facilities. The hospital required a centralized healthcare information system for two purposes, first to integrate all the departments of the hospital, second – to extend patient care through telemedicine consultation in times of Pandemic. HOPS Healthcare implemented first of its kind EMR Platform integrated with telemedicine Patient app that allows Patients to book video appointments with their physicians, provides complete Patient records including Radiology and laboratory reports. It also allows patients to order for medicine and reports through app.

Business Challenges

Pandemic has posed multifaceted challenge for Hospitals. Healthcare systems and medical practitioners are over-burdened to tackle the outbreak. Amidst the challenging times, the hospital wanted to upgrade to an EMR system that could integrate all departments and could deal with the crisis on hand. It faced two-pronged challenge – one to integrate all departments to get quick, timely access to the information, second – to provide patients access to doctors through telemedicine consultation.

To reduce the strain on the doctors and to prevent the staff and patients from catching the virus they required a telemedicine Patient App integrated with a holistic EMR system.

Transformation Obtained

With HOPS Healthcare’s agile EMR – EHR system, H J Hospital was able to get all the different departments integrated under a centralized, cohesive information management system. The EMR integration with the telemedicine app enables hospital to provide better Patient Care and prevents patients from getting exposed to the virus. It empowers patients by providing them access to medical records, radiology imageries and laboratory reports. It supports online payment and allows patients to order for medicines and reports from their doorsteps. Hospital can regularly share tips related to set of diseases and dos and don’ts to educate the patients.

Impact Created

20,000 Patients have access to their medical records. The hospital is able to screen more patients remotely through video consultation facility feature of the app. Integration of all the departments creates a seamless exchange of information within and outside the hospital through our HL7 and HIPAA compliant information system. It is able to provide quality healthcare services to its patients even in the times of Pandemic. HOPS Healthcare’s EMR – EHR system integrated with the Patient app allows H J Hospital to address the needs and demands of the patients in this unprecedented healthcare landscape.